Mortgages and coronavirus

Finalised Guidance: Mortgages and coronavirus: updated guidance for firms

Finalised guidance First published: 17/11/2020 Last updated: 27/01/2021

FCA originally published mortgages and coronavirus guidance on 20 March 2020 and it was updated on 2 June. Additional guidance was published for firms on 14 September 2020.

The Payment Deferral Guidance will continue to provide support for those impacted by coronavirus until 31 July 2021, with consumers needing to apply by 31 March 2021.

The Tailored Support Guidance covers the support firms should provide to mortgage borrowers who have come to the end of payment deferrals, as well as those whose financial situation may be affected by coronavirus after 31 March. We updated our Tailored Support Guidance on 27 January 2021 to extend our guidance on repossessions.

Firms should not enforce repossessions before 1 April, except in exceptional circumstances.

Given ongoing uncertainties arising from the impact of coronavirus, we will keep our position under review and will update or amend our guidance, or provide new guidance, if it is required. Click HERE for the latest updates.

The information provided in this article is not intended to constitute professional advice and you should take full and comprehensive legal, accountancy or financial advice as appropriate on your individual circumstances by a fully qualified Solicitor, Accountant or

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Penn Financial is the trading name of Penn Financial Limited registered in England and Wales number 06242330 and the registered office is at 13 Austin Friars London EC2N 2HE where a list of directors is available for inspection.


Penn Financial Limited is authorised and regulated by the Financial Conduct Authority number 927714.  Please be aware that Commercial Mortgages, Overseas Mortgages and some Buy To Let Mortgages are not regulated by the Financial Conduct Authority. The guidance on this website relates to the UK regulatory regime and is targeted at UK based consumers.

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